The Village View

Sunday, September 17, 2006

Shai Agassi's Keynote at SAP TechEd

Finally got this up. I've got to stop being so 1.0 and taking written notes and then transcribing! Usual caveat: below is what I remembered/thought relevant/ had readable notes on from watching Shai's opening speech at TechEd. Enjoy.

Shai Agassi, President of the Product & Technology Group and member of the board at SAP gave the keynote speech yesterday at SAP TechEd 2006. Below are some of the key points he made and what I thought was particularly interesting:

Shai started out by welcoming the members of the new Business Process Experts Community. This is a group for business process pros that was officially announced yesterday.

Next he launched into the meat of his presentation. It was built around 4 "strategic IT projects" that customers should undertake.

  • Solidify the Foundation
    • Clean up & manage Master Data
      • If you don't have this in place, nothing else matters
      • This is the 1st step
    • Consolidate Application Infrastructure
      • Take out apps and related hardware that don't bring you value
    • Asses your organizational skill repository
      • Understand your peoples' skills and where they want to go
    • These are the pillars of the foundation and as such you need to do all of them
  • Modernize the Core
    • SAP has more than 12,000 developers working on innovation
    • The Core is based on MySAP ERP 2005
      • Think of this as Grand Central Station
      • Quoted a Fortune 1000 CIO, " you, SAP, can touch my core processes once every 5 years….but my CEO wants me to innovate every quarter."
        • There's an apparent dichotomy: innovate, but don't touch the core
    • SAP's answer: Enhancement Packages (this was one of the major new announcements of TechEd 2006)
      • These are optional packages that are extensions to the stable core of SAP ERP 2005.
      • The idea is to allow "continuous business innovation" without having to go through upgrades
      • Optional: with every enhancement package you can choose to install or not
      • Enhancement packages may have new functionality, industry-specific enhancements (e.g., Travel) and/or business services
    • Jeff Word came on stage to demo how SAP can help the customer make the business case for installing Enhancement packages
      • Demo of the MySAP ERP Solution Browser
        • Shows the functional description and business benefits of each enhancement package and the delta between those and where the customer is now
        • A user can export the analysis done by the browser to a Word document to build a business case for while the Enhancement packages should be installed
    • Multiple upgrade paths to MySAP 2005
      • Big Bang - immediate across the board (all divisions, functional areas)
      • By Instance - by Business, Subsidiary
      • By Function - General Ledger
    • SAP offers services in this area to get you there
      • Upgrade Check Services
      • Systems and Landscape Optimization
      • Quick Upgrade Evaluation
      • Accelerated Value Assessment
      • Data Expert Services
      • Testing Acceleration and Optimization
    • ASUG Benchmarking survery on customer upgrades
      • 86% meet or exceed functional expectations
      • 88% meet or exceed ROI expectations
      • 92% on-time
      • 94% within minimal variance of budget
  • Optimize Business Usage
    • Thrill Your Users
      • Offer user experience of choice
      • Not one way to use/access SAP - based on context
      • Duet, Mobile, Adobe Forms, Widgets, Portal, Voice, Dashboards, SAP GUI, RSS, Embedded
      • Take SAP into what users are doing
      • Shai and Jeff demoed different ways for Shai to reject Jeff's leave request
        • Showed the new SAP Portal which is Ajax enabled (to be launched next year)
        • Project Muse - new smart client
          • Same enterprise service was called for "reject leave" in both Portal and Muse
        • Duet
          • Rejected leave request right from Outlook mail by clicking on "reject" button in mail
        • Widgets - based on Yahoo widgets
          • (Check out Charlie Wood's posting on SAP widgets
          • Displayed Shai's "work list," Jeff's vacation day balance and buttons for accept/reject
        • Voice
          • Jeff's leave request caused a call to Shai's cell phone. Shai was able to say "reject" to reject the request
        • The above have shared UI services
        • User roles & profiles
        • Interaction model
        • Navigation
        • Single Sign On
        • Contextualized processes
        • Events & resolution
    • Leverage our (SAP's) Ecosystem
      • The Community wants you
      • Industry Value Networks
        • Place to be if "you want to affect innovation in your industry"
        • Common enterprise services definitions
        • Enterprise SOA best practices
        • Banking ES Definition group given as example
          • First delivery - 70 enterprise services specific for banks
        • SDN Community
        • Business Process Expert Community
        • Industry Titans - "Enterprise Services Ready"
        • SAP xApps Certified - Powered by NetWeaver
        • Enterprise Services Communities
    • Free Your Information
      • Business Intelligence Accelerator
        • Takes your Data Warehouse and improves price performance by 2 orders of magnitude
        • Performance - 10x faster, 1 Billion records analyzed in 3 seconds
        • Affordability - 10x less expensive to acquire, 20x less expensive to operate
        • Simplicity - off the shelf hardware, appliance set-up - 2 hours and you're up and running
      • What makes this possible now are a series of Technology and Architectural Drivers
        • Technology - Substantial improvements: CPU, Memory, Addressable Memory, Network Speed
        • Architecture - In memory data stores, multi-channel UI, application aware and intelligent data management
      • What hasn't changed: Accesing data from the database is still slow
      • Early Adopters have had success
        • Brown-Forman - With 650 M records, queries are running 300x faster
        • BP - 60M records and queries up to 250x faster
      • SAP Enterprise Search (New Introduction)
        • Business Intelligence Accelerator and SAP Enterprise Search = Ubiquitous Information Search
        • Free developer version available for download now on SDN; will be commercially available in 2007
    • Simplify Your Deployment
        • Hybrid deployment options
        • On Demand is fast
          • Useful deployment option if your processes are like others in your industry
          • On Premise is strategic
            • This gives your business more flexibility around process
          • There are customers with both deployment models
          • It's not a one or the other issue, you can deploy the way you see fit
  • Drive Strategic Innovation
    • The role of the CIO is forking
      • Chief Process Innovation Officer
        • Business person who understands process
        • Tasked with innovation of processes and how processes fit together
      • Chief IT Officer
        • Reposible to see that underlying systems are working 100% of the time
        • Squeeze out inefficiencies
    • Different skill sets or groupings will be needed
      • Consolidators
        • Look at systems and how to consolidate
        • "running fast on a treadmill"
        • Work for CITO
      • Repository Keepers
        • Charged with maintaining enterprise services repository
      • Composers
        • Plug language of business into services
      • Disruptive innovators
        • Figure out those things which can't yet be coded
    • Announced 2nd version of Discovery System
      • A pre-configured "sandbox" for test driving Enterprise SOA
      • "ESA in a box"
      • Core processors with NetWeaver and tools
    • Announced NetWeaver Composition Environment
      • Simplified composition environment
      • Application server, compositions tool, composite framework
    • Announced xApps Hub - code named Project Sidecar
      • Connects community that builds composites with community that uses composites
      • Lean comsumption model for composition
      • Risk-free testing and development
      • Plug and play tool - "Innovation without disruption" - "iTunes for xApps"


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