The Village View

Tuesday, August 29, 2006

Customer Service done right - Thanks Jack!

Last week I ranted a bit about FeedDemon in an otherwise unrelated post. Shortly thereafter, Jack from NewsGator tech support posted a comment offering help. I shot Jack an email and he got right back to me. Apparently, I had run into a small bug that would be fixed in a later release. I upgraded today and I'm good. Thanks Jack.
Now, maybe you could contact Verizon Wireless and give them a lesson in great customer service.


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